FAQ/Shipping/Returns

She Deserves FAQ – Empowering Gifts Australia

Do you deliver across Australia?

Yes! She Deserves delivers empowering gifts Australia-wide, including Sydney, Melbourne, Brisbane, Perth, Adelaide, and regional areas. We offer fast and safe shipping, so your gift arrives on time for any occasion. Check our Shipping & Delivery page for details.

How long does delivery take in Australia?

Delivery times depend on your location:

  • Metro areas: 2–5 business days

  • Regional areas: 4–7 business days
    We always aim to dispatch orders within 24–48 hours. For urgent deliveries, please contact our team via Contact Us.

Can I track my order?

Absolutely! Once your order is dispatched, you’ll receive a tracking number via email. Use this to track your parcel anywhere in Australia. If you need assistance, our team is happy to help.

What is your return policy in Australia?

We want you to love your gift! If you’re not satisfied, She Deserves accepts returns within 14 days of receiving your order (excluding personalised items). For step-by-step instructions, see our Returns & Exchanges page.

Can I personalise my gifts?

Yes! Many of our gifts can be personalised with names, messages, or special dates. Personalised gifts take a little longer to process, so check product pages for delivery times and options.

What payment methods are accepted?

She Deserves accepts secure payments via:

  • Visa & Mastercard

  • PayPal

  • Afterpay & Zip (buy now, pay later options available in Australia)

Can I change or cancel my order?

Orders can be modified or cancelled within 24 hours of placing them. After this, items are prepared for dispatch and may not be cancellable. Contact us immediately via Contact Us to request changes.

Do you offer gift wrapping?

Yes! Many of our gifts come with premium gift wrapping options. Request gift wrapping at checkout, and we can include a personalised message for the recipient.

Are your gifts suitable for special occasions?

Absolutely! She Deserves gifts are perfect for birthdays, graduations, Mother’s Day, anniversaries, promotions, or any moment you want to celebrate a woman in your life. Browse our Gift Ideas page for inspiration.

How can I contact She Deserves in Australia?

You can reach us via: